Communication

Who Should Attend?

Communication program is ideal for anyone in the office, factory or supply chain who needs to communicate information accurately, clearly and as intended.

Effective communication involves explaining succinctly, instructing accurately and using unambiguous language. Yet although it is useful to understand the theory of effective communication, whether written or verbal, communication is a practical skill. Therefore to make significant improvements, practical experience is necessary.

Course Summary

Helping teams and individuals improve their communication skills through experiential learning. Activities designed to successfully develop attitudes and behaviours associated with effective communication

Communication activities have been specifically designed to move beyond the ‘technicalities’ of communication and develop a wide range of communication skills through experiential learning. The engaging tasks and thought provoking review process demand, test and challenge participants and can be used across all levels of an organisation.

Communication Course Outline

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Day 1 - 9am - 5pm

1. Minefield or Sorting Shapes (30 minutes)

  1. Mindfield: Each team has members from either side of a minefield. Team members on both sides have to work together to complete a task but they have to remain on their own side throughout.
  2. Sorting Shapes: This is a team problem solving activity, it requires effective communication, logic, patience, accuracy and co-operation.

2. Balancing Act or Feet of Clay (30 minutes)

  1. Balancing Act: Teams compete to produce, within a tight time frame, the most accurate free standing weighing system from the materials provided.
  2. Feet of Clay: The group(s) have to develop a system of transporting a large marble as far as possible along a static human chain.

3. Spinning your Web or Blind Statues (40 minutes)

  1. Spinning your Web: Involves designing and building a structure that they the use in a competition.
  2. Blind Statues: Group members have to create simple structures that will enable hem to move an object as far as possible.

4. My Views or Swinging (40 minutes)

  1. My Views: Individuals score as many points as they can by taking part in a relatively simple task. As the task proceeds they have to disclose information about themselves.
  2. Swinging: Two teams working in separate locations are inter-dependent. Both have to complete a task which through effective written instruction will enable the other to complete a second task.

5. Back to Back or Seeing Red (60 minutes)

  1. Back to Back: This task involves communication at two levels, within and between pairs. To be successful individuals must work effectively giving and receiving clear instructions.
  2. Seeing Red: Everyone has to develop a common understanding of the problem, communicate their ideas clearly, think logically together, implement agreed actions carefully, and keep each other with progress. All communication has to be verbal.

6. Getting it right (30 minutes)

Everyone has to develop a common understanding of the problem, communicate their ideas clearly, think logically together, implement agreed actions carefully, and keep each other with progress. All communication has to be verbal.

7. Digital Display (2 hours)

This powerful team working activity is done in silence, it explores attitudes and approaches that influence effective communication.

Day 2 - 9am - 5pm

1. Cart & Horses or Transport (4 hours)

  1. Cart & Horses: 2 or 3 teams work independently to assemble a model of their own design. Then using only face to face, verbal and telephone communications (nothing written or drawn) each team has to build an exact replica of another team’s model.
  2. Transport:  Two teams that work in different locations have the opportunity to meet in a third location.

2. The Rig or Words & Names (4 hours)

  1. The Rig: The aim is to produce a model oil rig. The group has freedom to organise itself in anyway it wishes, but there are 3 set locations where sub-assemblies must be made before they are moved to the final assembly area.
  2. Words & Names: Revolves around attitudes to change and the failure to change approaches to capitalise on the new situation.

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