Problem Solving

Who Should Attend?

Problem Solving program is ideal for participants of all levels, from entry level apprentices to the most senior of leaders.

Problems in the workplace are inevitable, therefore being able to solve them quickly and effectively is essential. Many people understand the basics of problem solving, yet still struggle to find solutions to problems. Common challenges include; failing to fully understand the problem before seeking solutions; seeing what you expect to see, not what is actually there; not isolating the problem from insignificant surroundings; and not seeing the whole context.

Course Summary

Contains unique problem solving activities- engaging tasks and thought provoking review processes. Participants gain an understanding of the key elements of effective problem solving and their personal blocks, whether they are perceptual, emotional, cultural or intellectual.

Problem Solving activities drive individuals to discover what helps and hinders problem solving so they can solve problems more effectively. Each activity involves engaging tasks and a thought provoking review process.

Problem Solving Course Outline

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Day 1 - 9am to 5pm

1. Odd Color of Stack or Colorful Necklace (30 minutes)

  1. Odd Color of Stack: Competing teams have to stack their components within specified constraints – usually teams focus on the stack instead of identifying and solving the major stumbling  block.
  2. Colorful Necklace: Teams are competing against each other to complete a task that appears simple. Team members soon find it need creative problem solving, care in planning and quality check.

2. Through The Bolt-Hole or Domino Theory (30 minutes)

  1. Through The Bolt-Hole: It’s a straight forward race between the teams. The winning team will be the one that: think logically, plans, learns from mistakes, communicates effectively and doesn’t give up.
  2. Domino Theory: The task is quick, simple and fun – the challenge is to curb enthusiasm for more action and to challenge basic assumption, consider alternatives and decide how to improve.

3. Jigsaw or Led Jigsaw (60 minutes)

  1. Jigsaw: The activity is in two parts: team members prepare for the task on their own, they then come together to pool resources to complete the jigsaw.
  2. Led Jigsaw:  The activity is in two parts: team members work individually, subsequently everyone works together under the direction of the leader to complete a ‘jigsaw’.

4. Within Four Walls or Gantry (2 hours)

  1. Within Four Walls: This activity is for people who need to set target and plan in a competitive environment.
  2. Gantry:  A competitive activity to help participants understanding the importance of customer orientation, establishing and working to priorities, planning)and revising plans), estimating costs.

Day 2 - 9am to 5pm

1. Girders or Water Tower (30 minutes)

  1. Girders: Individuals or pairs to solve a series of problems – the initial problems are relatively easy, but gets more challenging.
  2. Water Tower: The task is to build a tower and use it to support cups of water within given constraints – there are penalties for errors so they must plan, group problem solve and work with care.

2. Through the slot or Play House (40 minutes)

  1. Through the slot: Competing teams score point by passing a tray through a frame. The problems the groups face are:  understanding the implications of the brief, designing and building a tray and a frame.
  2. Play House: This is a fun, design, plan and build activity which offers lots of learning opportunities. The brief leaves lots of room for creativity and ‘out of the box’ thinking

3. DIY or Handcuffed (2 hours)

  1. DIY: Teams have to design and test task which are then ‘tried for real’ and evaluated.
  2. Handcuffed: A two-part activity which energizes whilst introducing developing the working.

4. Helipads or Rectangle (4 – 5 hours)

  1. Helipads: Involve two or three competing teams. It is designed to demonstrate how effective team working within and between teams influences business success and highlight  the key qualities that influence the process.
  2. Rectangle: The task is straightforward – to succeed everyone who is involved must work together, keep up to date with progress, offer ideas clearly and concisely, listen and respond positively to others.

Learn Essential Problem Solving Skills to Take Your Team to the Next Level!

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